FAQ

This may then be a technical problem : therefore, do not hesitate to contact our shop located in your country to receive information.

However, it is also possible that there was a problem during delivery : in this case, if we are aware of anything, we will contact you as soon as possible (but we may not have been informed).

Finally, it is also possible that we have not yet sent your order (due to timing or technical problems). In this case, we count on your understanding for the possible delay.

Don't worry, these things can happen to everyone ! If you notify us early enough, we may cancel the order. If it is not the case, do not hesitate to contact us so that we can see, together, how to resolve the problem.